Privacy Policy
Article 1 – PERSONAL INFORMATION COLLECTED
When you accept cookies on our website www.lamomemontecarlo.com, we collect the personal information you provide to us, such as your name, address, and email address. When you browse our site, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
Article 2 – CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a contact request, we assume that you consent to our collecting your information and using it for that purpose only.
If we ask you to provide your personal information for another reason, such as marketing, we will ask you directly for your explicit consent, or provide you with the opportunity to refuse.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, or disclosing it, you may notify us by contacting us at lamomemontecarlo@lamomegroupe.com.
Article 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our General Terms and Conditions of Sale and Use.
Article 4 – EX2
Our store is hosted by EX2. They provide us with the WordPress platform that allows us to sell our services and products through our e-commerce store. Your data is stored in Ex2’s data storage system and databases. Your data is kept on a secure, protected server.
Article 6 – SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
For these providers, we recommend that you read their privacy policies carefully so you can understand how your personal information will be handled.
Please note that some providers may be located in, or have facilities located in, a different jurisdiction than you or us. Therefore, if you proceed with a transaction that involves the services of a third-party provider, your information may then become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information used to complete the transaction may be disclosed under U.S. legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s General Terms and Conditions of Sale and Use.
Links
You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies carefully.
Article 7 – PERSONAL DATA
The User is hereby informed that the personal data identified as mandatory on forms and collected within the framework of the service described herein are necessary for use of the Site.
The personal data of the User that the Operator may collect include:
First and last names
Email address
Telephone number
IP address (virtual address of the User’s computer)
The Operator undertakes to ensure the protection of the Client’s personal data and all personal data obtained in connection with the use of the Site’s services.
Each Client is solely responsible for maintaining the confidentiality of their username and password and is solely responsible for all access to their Client Account, whether authorized or unauthorized.
The Operator cannot be held responsible for any action or harmful event carried out via the Client’s personal account by a third party who has gained access due to a fault or negligence attributable to the Client.
The Client undertakes to inform the Operator immediately as soon as they become aware of, or suspect, any unauthorized use or access to their personal space.
All personal data collected by the Operator is collected directly from the Client and processed by the Operator to allow the implementation and management of the Site’s services.
This data may also be used to compile statistics in order to improve the Site’s services. It may also be transmitted to the Operator’s partners and suppliers involved in the delivery, invoicing, and management processes for the purpose of processing orders, as well as for marketing and customer relationship management.
The Operator complies with legislation on the protection of personal data. As the Site collects personal data, it has been subject to a prior declaration to the CNIL registered under number 2176718 v 0.
Article 8 – CREATION OF CLIENT ACCOUNT
To place an order on the Site, the Client must first create their personal client account. Once created, to access it, the Client must log in using their username and secret, personal, and confidential password.
It is the Client’s responsibility not to disclose their username and password, in accordance with the provisions of the PERSONAL DATA section of these Terms.
Each Client undertakes to maintain strict confidentiality regarding the information—particularly their username and password—allowing them to access their client account, acknowledging that they are solely responsible for access to the Service via their username and password, except in the event of proven fraud.
Each Client further undertakes to inform the Operator immediately in the event of loss, misappropriation, or fraudulent use of their username and/or password.
After creating their personal client account, the Client will receive an email confirming the creation of their account.
When registering, the Client undertakes to:
Provide real, accurate, and up-to-date information when entering it in the registration form, in particular not to use false names or addresses, or names or addresses without authorization.
Keep the registration data up to date in order to ensure its accuracy and relevance at all times.
The Client also undertakes not to make available or distribute illegal or objectionable information (such as defamatory information or identity theft) or harmful information (such as viruses). Otherwise, the Operator may suspend or terminate the Client’s access to the Site at their sole fault.
Article 9 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL technology and stored with AES-256 encryption.
Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
COOKIES
A cookie is a small file that does not allow the user to be identified, but records information about a computer’s navigation on a website. The data obtained is intended to facilitate subsequent browsing of the site and also to allow various traffic measurements.
Refusing to install a cookie may make it impossible to access certain services. However, the user can configure their computer as follows to refuse the installation of cookies:
Internet Explorer: Tools tab (gear icon in the top right) / Internet options. Click on Privacy and select Block all cookies. Confirm with OK.
Firefox: At the top of the browser window, click the Firefox button, then go to Options. Click the Privacy tab. Set retention rules to: use custom settings for history. Finally, uncheck to disable cookies.
Safari: Click the menu icon at the top right of the browser (represented by a gear). Select Settings. Click Show advanced settings. In the “Privacy” section, click Content settings. In the “Cookies” section, you can block cookies.
Chrome: Click the menu icon at the top right of the browser (represented by three horizontal lines). Select Settings. Click Show advanced settings. In the “Privacy” section, click Preferences. In the “Privacy” tab, you can block cookies.
Article 10 – AGE OF CONSENT
By using this site, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor under your care to use this website.
Article 11 – HYPERTEXT LINKS
The hypertext links available on the website www.lamomemontecarlo.com may redirect to third-party websites not operated by the Operator. They are provided solely for the convenience of the Client, in order to facilitate the use of resources available on the Internet.
If the Client uses these links, they will leave the Site and then accept to use the third-party sites at their own risk or, where applicable, in accordance with the conditions governing them.
The Client acknowledges that the Operator neither controls nor contributes in any way to the drafting of the terms of use and/or the content applicable to or appearing on these third-party sites. Consequently, the Operator cannot be held responsible in any way for such hypertext links.
Furthermore, the Client acknowledges that the Operator does not endorse, guarantee, or assume any responsibility for all or part of the terms of use and/or the content of these third-party sites.
The Site may also contain promotional hypertext links and/or advertising banners directing to third-party sites not operated by the Operator.
The Operator invites the Client to report any hypertext link present on the Site that would give access to a third-party site offering content contrary to laws and/or public decency.
The Client may not use and/or insert a hypertext link pointing to the site without the prior written authorization of the Operator, on a case-by-case basis.
Article 12 – CHANGES TO THIS PRIVACY POLICY
The Operator reserves the right to modify, at any time and without notice, the content of the Site or the services available on it, and/or to temporarily or permanently cease operating all or part of the Site.
In addition, the Operator reserves the right to modify, at any time and without notice, the Site’s location on the Internet as well as these General Terms and Conditions of Use.
The Client is therefore required to refer to these General Terms and Conditions of Use before any use of the Site.
The Client acknowledges that the Operator cannot be held responsible in any way to them or to any third party for such modifications, suspensions, or cessations.
The Operator advises the Client to save and/or print these General Terms and Conditions of Use for safe and durable storage, so that they can be invoked at any time during the performance of the contract if necessary.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, file a complaint, or simply want more information, contact us at: lamomemontecarlo@lamomegroupe.com